Return and Refund Policy

Inline with EU Seed Regulations we are not able to take back any seed bags which have been opened. None seed items may be returned within 14 days of purchase. They must be in an unused condition and in original packaging.

We try to package products ordered as well as possible to ensure that the products arrive undamaged. However, if a product arrives and is damaged, has defects or we have sent the wrong item, we will replace it whenever possible free of charge or alternatively provide you a full refund if you return the product to us. Please use the form below to start this process (photo evidence will be required). We will try to attend to all returns as soon as practically possible. This does not affect your statutory rights.

When we process a returned item we will refund your credit card or PayPal account after we have inspected the returned product and are satisfied that the product in question has been returned in the condition it was in when delivered to you.

We reserve the right not to refund the cost of delivery associated with the purchase of the product if the product has been despatched, or fund the cost of returning any/all items of correct orders which have been accepted, signed for and subsequently cancelled.

  • Please read our returns policy carefully before deciding to to return a product. Please do not return any item unitl you have sent this form and have heard back from us. Thank you.
  • Please provide a photographic image if your item is damaged or the wrong item has been sent.